Assistant General Manager Job at Hank's Oyster Bar, Washington DC

  • Hank's Oyster Bar
  • Washington DC

Job Description

 

RESTAURANT OPERATIONS

  • Ensure that Hank’s Employee Handbook guidelines are followed
  • Supervise the Dining Room/Bar (Kitchen in conjunction with Chef on Duty)
    • Monitor food and beverage quality, service and dining room performance
  • Oversee FOH staff (BOH in conjunction with Chef on Duty)
    • Resolve staff performance issues
    • Follow progressive discipline guidelines
      • Inform GM of all disciplinary actions
    • Attending to needs of staff including conflict resolutions
    • Create FOH dining room schedule and submit to GM for approval
  • Update POSI system with daily changes
  • Guest Relations
    • Touch tables to check in with guests, create regulars
    • Handle all guest concerns/complaints that occur during your shift
  • Work with Chef on Duty to format and print menus for daily service
  • Assist Hostess at the door
  • Liaison between staff and upper management / Reporting daily events that may need additional attention to GM

 

DAILY ACCOUNTING/RECORD KEEPING

  • Fill out daily managers log
  • Record Daily Sales in QuickBooks
  • Reconcile credit card batch report with Daily sales report on your shifts
  • Banking
    • Go to the bank to replenish funds/change
    • Make sure all documentation is received by accountants

REPORT DIRECTLY TO GENERAL MANAGER

 

 

Job Tags

Full time, Shift work

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